Kansas City's Independent Electronics Repair — iPhone, MacBook, PS5, Xbox, Same-Day Service
Clear, plain-English privacy practices and repair terms. By using Tech Guardian LLC services — in-store repairs, online booking, diagnostics, or data recovery — you agree to everything outlined on this page.
Last Updated: April 2026 · Tech Guardian LLC · North Kansas City, MO
We collect details like your name, email, phone number, and repair information needed to service your device. Payment data is handled by secure third-party processors (Square, PayPal, etc.) — we don’t store credit card details.
We may collect diagnostic data during evaluation and repair, such as device model, serial number, IMEI, software version, and application settings. This data is used strictly to perform the repair or service and is never sold or shared without your consent.
We use your data only to diagnose, repair, and return your device. Occasionally, we’ll contact you for repair updates or optional service offers. Your data is protected and never sold or shared.
All customer data is encrypted and stored securely. No personal info is ever copied, transferred, or stored unnecessarily.
Our website uses basic analytics (Google Analytics, Google Search Console, Yoast SEO) to improve performance — no invasive tracking or ad cookies.
To access, correct, or delete your data, email admin@guardianrevives.com or call (816) 583-0523.
Tech Guardian LLC offers diagnostics, repairs (phones, laptops, consoles, tablets, board-level soldering), and data recovery services.
Customer authorizes Tech Guardian to perform diagnostic, repair, and related services on the submitted device. This authorization applies whether approval is provided in person, online, via phone, or by message.
Customers are responsible for providing correct device passcodes and for backing up all data before service. Deposits are non-refundable once work begins or parts are ordered.
All diagnostics are free unless stated otherwise. No work will be performed without customer approval. Estimates may change if additional damage is found during repair — we will contact you before proceeding.
We charge a repair attempt fee for devices involving motherboard work, data recovery, or prior failed repairs. If repair is unsuccessful, data recovery is not possible, or the device was previously worked on before arrival, you will be charged a repair attempt fee ranging from $40–$100 to cover time invested.
By proceeding with a repair attempt, the customer acknowledges that not all devices are repairable, an attempt still involves labor and resources, and a fee will be charged for the attempt even if the device cannot be restored to working condition.
All estimates are preliminary and subject to change. Additional issues may be discovered during repair. Customer approval will be requested before proceeding with additional billable work whenever possible.
Right to retain property: Tech Guardian retains the legal right to hold any device for which payment has not been made for completed services. Devices will not be released until all outstanding balances are satisfied.
If a repair is declined after diagnostic acceptance and work has begun, a labor fee of 15% of the quoted repair total will apply to cover the time and expertise used to assess and prepare the solution.
If parts are required, we’ll contact you first with the part needed, why it’s necessary, the cost, and an arrival estimate. Shipping times are beyond our control and estimates are not guarantees.
To hold your device while parts ship, a non-refundable deposit of 50% of parts cost is required.
Tech Guardian generally does not install customer-supplied parts, because we cannot verify their functionality or compatibility. If you provide your own parts, no warranty applies, and you waive liability for damage caused by faulty parts or incompatibilities.
We pride ourselves on speed, but many timing factors are beyond our control. We service devices in the order received. Any service-time references on our website or in promotional materials are best-effort estimates, not guarantees.
24-hour notice is required for cancellations. Late cancellations may incur part return fees. No-shows may result in full or partial charge.
All payments are due upon completion. Refunds are only issued if a repair fails within warranty terms. Diagnostic fees are non-refundable once board-level work has begun.
We check all devices against national databases. Service is denied for any flagged, blacklisted, or stolen items.
Due to limited storage, we hold devices for up to 30 days after we notify you they’re ready for pickup. After 30 days without response, the device is considered abandoned.
Devices left 30 days past completion with 4+ failed contact attempts are considered abandoned and may be recycled or repurposed to cover parts and storage costs.
We offer a 60-day limited warranty on all repairs. If an issue from the original work order recurs within 60 days, we’ll service it again at no extra charge. Parts installed by us are also guaranteed for 60 days from service date.
This guarantee does not cover new issues that develop within the period but are unrelated to the services performed or the original symptom diagnosed and repaired.
No warranty or guarantee, explicit or implicit, applies to:
If your device is physically tampered with or damaged within the warranty period, the Tech Guardian Limited Warranty is void. This includes cracked screens, case dents, attempts to open or modify the device, use of non-original charging cables, or any action, accidental or intentional, that could cause the repair to fail.
Warranty service requires the issue to be related to the original work order. Unrelated issues will be quoted separately. Refunds are only issued if we are unable to restore device function (minus the repair attempt fee). Standard service timelines apply.
Repairs performed without passcodes provided for post-repair testing are not eligible for warranty coverage.
Electronic repairs are unpredictable. Your device may be beyond repair or may be permanently damaged during repair and rendered useless. Circuit-board components deteriorate over time and can fail without warning, especially on liquid-damaged devices where components may short, oxidize, corrode, or rust.
Repairs on devices with glued-on screens (such as iPads) involve prying the screen to access internal components. Screens are very delicate and can crack or break during removal. We are highly experienced, but glass can break and some risk always exists.
Touch ID / Face ID on Apple devices may fail during repair and be deemed unusable. Although uncommon, this can occur depending on device condition.
Integrated GPUs on laptops and all-in-one computers can fail without warning, especially on older 2011 MacBooks/iMacs and other makes/models with known GPU issues.
The customer acknowledges inherent risk in:
Tech Guardian does not guarantee the security or safety of your data. While every reasonable precaution is taken, we cannot assume liability for any lost data as a result of services performed.
If a procedure may result in data loss, we will inform you of the possibility and offer optional backup at additional cost. Due to the complexity of electronic devices, data outcomes cannot always be predicted in advance. Back up important files before drop-off.
Data recovery pricing is based on complexity and device type. Recovery is performed to the best of our ability; success depends on the condition of the storage media and is never guaranteed. Recovered data is placed on a new drive or storage medium.
Upon receipt of a device, we assume the customer wants us to proceed with the repair attempt and has already done their due diligence to request an estimate. It is the customer’s responsibility to reach out for a quote ahead of time, if one is needed.
Customer voluntarily assumes all risks associated with the repair and releases Tech Guardian LLC and its affiliates from any liability for data loss, additional component failure, or post-repair performance issues, unless caused by verified gross negligence.
To the maximum extent allowed by law, Tech Guardian LLC is not liable for any indirect, incidental, special, or consequential damages related to use of our services — whether or not we were made aware of possible risks. This includes (but is not limited to): lost time, lost data, lost access to backups, corrupted files, damaged reputation, privacy or security breaches, downtime, missed business, and hardware/software failure after repair.
Our total liability for any claim — whether based in contract, negligence, strict liability, or otherwise — will not exceed $100 or the amount paid for the service, whichever is greater.
All disputes must be resolved through direct contact first. If needed, binding arbitration under Missouri or Kansas law applies (by service location). All services are considered civil business transactions. Customer agrees not to pursue criminal claims for billing disputes related to authorized services.
If a dispute arises between you and Tech Guardian, both sides agree to resolve it through binding arbitration or small-claims court instead of general court. You waive the right to a jury trial or to participate in any class action. This agreement applies to any claim tied to our services.
Arbitration may be conducted via phone, online, or written submissions unless the dispute exceeds $10,000. If you cannot afford arbitration fees, we will cover them. If you win and are awarded more than our last offer, we will reimburse reasonable legal or filing costs.
All claims must be handled individually. You agree not to bring any class action, mass arbitration, or representative action against Tech Guardian. Each dispute must be filed one-on-one. This clause survives termination of this agreement and remains enforceable regardless of other legal outcomes.
By signing a service form, submitting a repair authorization, or leaving your device with Tech Guardian, you confirm your agreement to the terms listed on this page. All repair attempts and associated fees must be agreed to by the customer prior to beginning work beyond the initial diagnostic.
Tech Guardian reserves the right to update these Terms at any time to reflect service, policy, or legal changes. Continued use of our services after updates means you agree to the revised terms. Only Tech Guardian core staff may make binding changes — no third-party agent or rep can override these Terms.
If any part of this agreement is found to be unenforceable, the rest remains valid. If we do not enforce part of this agreement at one time, it does not waive our right to do so later.
Customer is responsible for maintaining communication. Failure to respond does not waive charges or halt billing.
Customer assumes all risk for shipping unless insurance is explicitly requested and paid for. Tech Guardian is not liable for damage during transit.
We’re happy to walk through any policy or term before your repair.
Call (816) 583-0523
Contact Page
Tech Guardian LLC
20 W 14th Avenue, North Kansas City, MO 64116
admin@guardianrevives.com